Question 1

Q1: Do you support full customization in size, material, and color?

Accepted Answer

A: Absolutely. Our core service is OEM/ODM manufacturing. You can specify exact dimensions, choose materials like cotton, canvas, polyester, or velvet, and define custom colors to perfectly match your branding requirements.

Question 2

Q2: What logo printing options do you offer?

Accepted Answer

A: We provide various branding methods to suit different materials, including digital heat transfer, screen printing, hot stamping, embossing, and professional embroidery. These options ensure your logo is clear, durable, and meets your specific design aesthetic.

Question 3

Q3: Do you provide detailed material specifications, such as thickness?

Accepted Answer

A: Yes, we provide precise technical data for our materials. For instance, our nylon material typically has a thickness of 0.16mm, while our twill cotton is approximately 0.38mm. We can provide details for other materials like polyester or canvas upon request.

Question 4

Q4: Can we visit your factory in person?

Accepted Answer

A: We welcome clients to visit our factory to see our production capabilities firsthand. Please contact our sales team to schedule a visit so we can provide the necessary assistance and information.

Question 5

Q5: Can we get a physical sample before placing a bulk order?

Accepted Answer

A: Yes, we strongly recommend evaluating a physical sample first. Share your specifications (size, material, color), and we will first provide a digital mockup for your approval. Once confirmed, we can ship physical samples directly to your address for quality verification.

Question 6

Q6: Do you have a product catalog or color chart available for reference?

Accepted Answer

A: Yes, we offer a downloadable product catalog and a comprehensive color chart to help you choose the right style and shade for your project. We can also provide digital renderings of your logo on different bag colors for your reference.

Question 7

Q7: What is the minimum order quantity (MOQ) and how is pricing structured?

Accepted Answer

A: Our MOQ is flexible, typically starting at 100pcs for many standard items. Pricing is quoted per piece, with the total cost varying according to order quantity, material selection, and printing complexity. Simply share your target quantity and we will provide a comprehensive quote.

Question 8

Q8: Can we order multiple colors within a single bulk order?

Accepted Answer

A: Yes, we support split color options for bulk orders. For example, in an order of 1,000 pieces, you can choose to have 500 in black and 500 in white. Please specify your color distribution when requesting a quotation.

Question 9

Q9: What is your standard production lead time?

Accepted Answer

A: For standard bulk orders, our typical production time is 10 to 20 days. This timeframe ensures thorough quality inspections at every manufacturing stage before final packaging.

Question 10

Q10: What is the process for confirming an order and making payment?

Accepted Answer

A: We finalize specifications, approve the design, and arrange a deposit before production. For payments, we support a variety of methods including T/T (Telegraphic Transfer), PayPal, Western Union, L/C (Irrevocable letter of credit at sight), Trade Assurance, Alibaba, Cash, etc.

Question 11

Q11: How long does shipping take, and are shipping costs included in the unit price?

Accepted Answer

A: Depending on the country and region, transportation time is approximately 5-9 working days through express delivery services such as FedEx or DHL. Shipping costs are calculated separately from the product unit price, as they depend on the final order’s weight, volume, and destination.

Question 12

Q12: Can you handle DDP (Delivered Duty Paid) shipping?

Accepted Answer

A: Yes, we can provide DDP shipping quotes where we handle all customs duties and taxes. This ensures the goods are delivered directly to your door without additional hassle.

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